Office 2007 excel 输入中文时崩溃

检查日志如下：

ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 8 seconds with 0 seconds of active time.  This session ended with a crash.

Google之：

* Suggestion 1: Repair Office
===========

Sometimes corrupted core Office files may cause this issue. To repair
Office, see the steps below.

1. Click Start>Control Panel
2. Double click Add and Remove Programs
3. Select Office 2007 and click Change.
4. Select Repair and click Continue              //搞定

Now start Excel and exit. Does it crash again?

* Suggestion 2: Excel Safe Mode
===========

1. Click Start>Run.
2. Type “excel /s” (without the quotation marks) and press Enter.
3. Click File>Exit to exit Excel.

Do you still get a crash? If this scenario does not occur when you use the
/s switch, please try the following suggestions to see if this problem can
be fixed.

#1 Check Excel startup folders
#2 Check Excel toolbar file and Quick Access Toolbar file

To view the detailed troubleshooting steps, please refer to the following
KB article:

919196 How to troubleshoot Excel 2007 startup problems
http://support.microsoft.com/default…b;EN-US;919196

If this issue persists in Excel Safe Mode, please try to run Windows in
Safe Mode to narrow down the issue:

* Run Windows in Safe Mode
==========

1. Restart your Windows.
2. Long press F8 key when Windows is preparing to launch.
3. Choose Safe Mode to start Windows in Safe Mode.
4. After Windows Starts in Safe Mode, determine if this issue still
persists.

Please also help us collect more information for further research:

* Information Collection
================

1. Does this only occur on the laptop or it also occurs on the other
desktops?
2. Does this also occur on any other Office applications such as Word?
3. Does this also occur on every user account on this laptop? Please
create a new one to test.
4. Please send me a screenshot on the exact error message.
** To take a screenshot
———————
1. When this error message appears, press PrScrn key on your keyboard.
2. Type ¡°mspaint¡± (without the quotation marks) in Start>Run box and
click OK.
3. Click Edit>Paste to paste the screenshot.
4. Save it as JPEG file type and send it as Email attachment.
———————
5. Please send me the application event log.
** Collect Application Event log
——————————-
1. Click Start>Run
2. Type ¡°eventvwr¡± (without the quotation marks) and click OK.
3. Right click on the Application, and click Save Log File As¡*
4. Save it as TXT file format and send it as e-mail attachment.
——————————
6. Please also provide MPS_REPORT so that we can do further research.
** Obtain MPS_REPORT
———————
1. Go to the following web page:

http://www.microsoft.com/downloads/d…C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en
2. Click to download MPSRPT_SETUPPerf.EXE
3. Double click to run this EXE file.
4. After a few minutes, a CAB file will be generated. Please send the CAB
file directly to my mail box.
Here is the detailed information about MPS_REPORT:
818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/default…b;EN-US;818742
———————-

Here is my Email address: <v-lehao@microsoft.com>

Please try my suggestions and provide results and information.

Regards,

Leon Hao

Microsoft Online Partner Support
Get Secure! – www.microsoft.com/security
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